Our store offered our customers an easy return/refund and exchange policy and we are regarded as one of the best online stores.

• We do not refund/cancel orders once the manufacturing process has begun as all jackets are tailor-made to the customer’s production begins after an order has been placed.

• Customer can request for refund up-to 15 Days after the delivery of the ordered item The process may take 15 to 45 days depending with the circumstances as the organisation stated ‘ ’Please allow 15-20 Days for the processing of returns and up to 30 Days on your account statement.

• In the event of a refund, credit will be made back to the credit card/account through which the original transaction was charged.

• In the event of return, the value of the item(s) and taxes paid will be deducted from your bill.

• No refund applies to shipping and handling fees.

• All store credit would be given if the customer wanted to return the product for a refund.

• If an item is returned against a refund, Actual Shipping cost will be charged.

• In the event that an item has been returned, because of size problems a refund might not be issued fully as the sizes are only confirmed by customers once they have placed an order.Exchange is possible in this kind of situation given that the customer will bear the cost of returning the item.

• Products that are damaged by the customer, or have been utilised would not be accepted for exchange/refund.