FAQ'S

Flexible payment options found include Visa Cards, Mastercard, American Express, Paypal and Square.

No, there are no charges given by JacketMakerUSA as extra charges for the shipping cost.Many consumers are often bewildered by the ‘hidden costs’ that are so apparent once one begins to make the actual purchase.Your shipping costs that are free are for UK, USA, Canada and Australia whereas the other world’s free shipping costs should be above $139.00.However, in case of a return the customer will be refunded modulo shipping charges which would be charged at the time of checkout.

JacketMakerUSA guarantees a full refund if the package is delivered wrong, or you never received the order at all.Money back guarantees for all medications are recorded to be valid for a maximum of 30 days.

What If I Have Already Created An Order Is It Possible for Me to Edit the Order?

All of our jackets are shipped worldwide except for few countries including Israel and France.

It usually takes 8 to 10 business days for the order to be shipped in case of any other holiday. Saturdays and Sundays are not included in it.

The jacket must be returned in the original packaging, the state of the jacket should be good as new with official tags. The exchange will be applicable only for 30 days. For USA residents, we only accept returns through USPS courier service.

Yes, we offer multiple offers and discount promos based upon seasons and other holidays. You can add the promo code while checking out and the discounted amount will be deducted from your total bill.

Well, this happens in very rare cases and if it ever happens then we will ship another item for you free of cost if you already paid for the last one. However the courier tracking record should also reflect that the item is lost. If the tracking shows that the package was delivered to your provided address and is stolen from mailbox or the doorstep, jacketmakerusa will not be held responsible in that case.

You can always reach out to us through the Contact Us form or drop us an email. We would love to hear from you.